
State Farm® Insurance Agent Steve Engelbrecht
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Muddy Girl
March 26, 2025
"Excellent help from a great staff. Always just a phone call away. State Farm has been a life saver for me."
"Appreciate you trusting our team at Custer State Farm, really appreciate the kind words. "
Fawn Hill
March 20, 2025
"Amazing service, amazing employees, they actually explain everything to you so you don’t pay for what you don’t need, no pressure to make a decision. They listen to your needs. Super pleasant to deal with, either on phone or by email."
"Thanks Fawn, we really appreciate the fact that you're super easy to deal with as well! Thank you for trusting out team at Custer State Farm! If you have any friends that aren't happy with how their insurance is being handled, please send them our way. Steve "
Mr60Razorback
February 24, 2025
"Sarah was so very helpful. We were under a time constraint and talked with her on a Friday afternoon and by Monday, she had done research and had a policy ready for us (at a much better rate than we had with another company)!! Great service!!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Gary Goolsby
August 17, 2024
"While traveling through South Dakota, we ended up needing a document notarized asap, and although Steve Engelbrecht was not our State Farm Agent, we we treated as if we were his client. Sara was especially kind, helpful and professional, in assisting us. She should be used as a role model for all State Farm Agencies! The whole experience was a breath of fresh air! Thank You so Much!"
Darla Klinger
July 24, 2024
"Sara was always helpful and available for all of our questions and concerns. Very professional and knowledgeable."
Mary Swanson
June 29, 2024
"Polite staff, absent agent and horrible company. I had State Farm for 50 years and the company has slowly gotten worse. Now I just feel stupid for not switching companies sooner."
Jerry Brei
April 18, 2024
"Explaining policies, rates and math could do some work."
Bonnie Thompson
February 16, 2024
"We highly recommend State Farm Insurance in Custer SD! Sarah has helped us several times and is always professional and knows her stuff. Steve E is one of the nicest guys! They all are wonderful."
Keriann Harkness
December 15, 2023
"Best Insurance Agents EVER! We’ve been with Steve and “family” over 5 years now and they’ve been nothing but fabulous! Always helpful, courteous, professional, knowledgeable, and patient! Thanks Sarah for all your help, always!"
Cari Hill
September 27, 2023
"Great staff & Agent!"
Colton Jinks
August 3, 2023
"We work with Steve, Caitlin, and Sara on a regular basis and they are awesome! Highly recommended!"
Cynthia Graham
July 21, 2023
"Professional, knowledgeable and caring team. Trust them with your insurance needs."
T M
April 21, 2022
"1 star is for the friendly young women in front; waiting 7+ weeks for refund, "check's in the mail" and "I can't do anything" are responses from Steven, my experience has been a total lack of customer service and integrity, a poor representation of the community of Custer...update!! still waiting for a complete refund after 10 weeks of disgusting customer service and what seems to be fraudulent promises of "being a good neighbor" theory of State Farm, this agency should be shut down by State Farm."
Craig Grunenfelder (Craigg)
May 27, 2021
"Excellent service and highly recommended."
Leeann
April 23, 2021
"Wonderful customer service"
Troy Adams
January 22, 2021
"Great agent! Helpful and courteous"
Candace Jackson
October 31, 2019
"After my vehicle was a total loss they continued to charge me while they dragged out the process. Received a low settlement that didn't cover my loss, then received a bill for the 3 months of coverage while I was without a vehicle."
catherine greseth
August 17, 2016
"Working with Steve and his staff is like having time with your best friends!! Steve is always checking to make sure we have the right coverage at the very best price. I not only have my personal coverage with him but also the coverage for the nonprofit that I am the Executive Director of. I have lived in many places and have had many agents over the years but I have never had this kind of customer service from anyone but Steve and his crew in Custer!!"