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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ivan Bowen

July 1, 2026

5  out of  5
rating by Ivan Bowen
"Best at settling claims I’ve experienced."
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Colt Clewley

June 30, 2026

5  out of  5
rating by Colt Clewley
"Great people to work and deal with in the area with knowledge to fit the insurance for your needs."
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Dale Christensen

June 30, 2026

5  out of  5
rating by Dale Christensen
"Great service from the staff in Custer SD. Everything explained well and process was easy."
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Joy can be found In the garden

June 12, 2026

5  out of  5
rating by Joy can be found In the garden
"Steve is an amazing agent and always helpful. I have 4 rental policies and our home owners insurance thru him. Sara Barrick is extremely good at her job. She is qualified and attentive and I think we are so lucky to have these team members in our community!!!"
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Mark Cress

June 10, 2026

5  out of  5
rating by Mark Cress
"I've been a State Farm customer for47 years. I just visited Steve's office and was handled professionally and friendly as you would expect from a State Farm agency. Pease visit these guys, you won't regret it!"
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Barbara Bowers

June 5, 2026

5  out of  5
rating by Barbara Bowers
"We lived in Custer, SD for ten years, and had all of our insurances with Steve Engelbrecht. Both Steve and his staff have been a pleasure to work with. Steve's office crew are professional, knowlegable and always helpful. We received stellar service from them all, and I recommend THIS particular State Farm offices as one of the best we've ever had the pleasure of being associated with. More than 5 stars"
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Leah Bordeaux

June 1, 2026

5  out of  5
rating by Leah Bordeaux
"Great customer service have had no issues with services Or getting a hold of someone. Always there to answer my questions or help me if needed and yes, this is the cheapest insurance I have found With the best benefits."
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Brandon Emery

May 27, 2026

5  out of  5
rating by Brandon Emery
"Wonderful and prompt service and always ready to answer any questions. Also, a great supporter of our local community and events!"
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David Lubotsky

May 26, 2026

5  out of  5
rating by David Lubotsky
"Caitlin provided superior service - very kind, patient and provided highly qualitative information"
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Steve Baldwin

May 14, 2026

5  out of  5
rating by Steve Baldwin
"We are always very happy with the service from the staff at Engelbrecht Agency."
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Jeff-Kaynell Zeman

May 4, 2026

5  out of  5
rating by Jeff-Kaynell Zeman
"Our agents Steve and Odalys are exactly what we need in an insurance advisor. They are knowledgeable, communicative, realistic, plain talking professionals. The best we’ve had in 45 years with SF across 8 states. Highly Recommended."
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Cindy Van Laecken

April 28, 2026

5  out of  5
rating by Cindy Van Laecken
"We can always count on you for fast service. Thank you."
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Carl Whittle

March 23, 2026

5  out of  5
rating by Carl Whittle
"The team at Steve Engelbrecht - State Farm Insurance, always goes above and beyond with services they provide. I highly recommend this insurance agency!"
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Erica Layton

March 19, 2026

5  out of  5
rating by Erica Layton
"State Farm is there for sure for ALL your insurance needs. Knowledgeable, friendly staff!"
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Arlan Hofstad

March 16, 2026

5  out of  5
rating by Arlan Hofstad
"Steve has a great personality and is an asset to the community of Custer, SD. State Farm is also a great insurance company and provides great insurance for all sorts of needs. Thank you for your service to people's needs."
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The Country Parson

March 6, 2026

5  out of  5
rating by The Country Parson
"Steve & his staff are Great!"
We responded:
"Appreciate the kind words, we're proud to be the team protecting what is important to you!"
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Craig Bobzien

March 1, 2026

5  out of  5
rating by Craig Bobzien
"I have been with State Farm since I was a kid. While I question some of the corporate decisions, I never question the outstanding service provided Steve, Caitlin, Sara, Odalys, and all the staff, if I missed someone. Always return calls, provide advice, and follow up on issues. Top Agent, Top Crew."
We responded:
"I'm humbled by the longevity of State Farm's customers. Craig, you're continued trust in my team makes me very proud! I enjoy our conversations and always seem to learn a thing or two! Thanks for continuing the trust with Custer State Farm. "
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Lori M Svoboda

February 18, 2026

5  out of  5
rating by Lori M Svoboda
"The crew at State Farm in Custer was amazing to work with while selling a clients home. They made this claim as seamless as possible. They are quick to respond and made this transaction easy. Sara is always so quick to respond to every email and phone call."
We responded:
"Thanks a million Lori for the kind words and appreciate your confidence in the team at Custer State Farm. The words "insurance" and "easy" don't often get mentioned in the same sentence, Sara's been making that happen since 2014 here in Custer."
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I love God Jesus is the Answer

January 23, 2026

5  out of  5
rating by I love God Jesus is the Answer
"Sara has been a very dedicated and supportive agent for me and my family over many years. I have and will continue to recommend her and Custer State Farm to others."
We responded:
"There's no bigger compliment than a recommendation! Thanks for trusting Sara and rest of my team at Custer State Farm. "
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Mike Mooney

January 13, 2026

5  out of  5
rating by Mike Mooney
"We have had State Farm insurance since the early 80's. We have used the Custer office since building our home in 2001. Steve and his team have always provided us with great service and been very responsive to question on policy's and claims. We have always been comfortably in the service we have received from them for our home, auto and supplemental health insurance policies.
Thanks for the great service."
We responded:
"Thanks for kind response Mike, a lot of folks don't realize that State Farm has awesome supplemental health insurance policies. So glad we could get you handled after the December wind event around Custer. Appreciate you trusting my team at Custer State Farm. "
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Drew K

December 17, 2025

5  out of  5
rating by Drew K
"Easy to work with and very nice and personable"
We responded:
"Appreciate the kind words Drew and have fun with that new "Batmobile"!! "
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Linda Fellows

November 18, 2025

5  out of  5
rating by Linda Fellows
"Steve and his staff are responsive to our needs. Would highly recommend."
We responded:
"Appreciate the recommendation Linda and very much appreciated that you and Gary let me visit your home, as we feel it's important to see the property we're protecting. Thanks for trusting Custer State Farm. "
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Tim Gerber

November 13, 2025

5  out of  5
rating by Tim Gerber
"Very friendly and helpful !"
We responded:
"Great to hear from you Tim, appreciate you trusting my team at Custer State Farm."
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Martin Hunt

November 13, 2025

5  out of  5
rating by Martin Hunt
"We had great service from Steve and Sarah"
We responded:
"Appreciate the kind words Martin and thanks for trusting my team at Custer State Farm. "
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Dale Householder

November 12, 2025

5  out of  5
rating by Dale Householder
"Sara has been a terrific help in coming up with solutions for our insurance needs."
We responded:
"Thanks for the kind words Dale, Sara has been getting rave reviews for 11+ years now at Custer State Farm! Appreciate you trusting us with your protection. "