State Farm® Insurance Agent Steve Engelbrecht
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
I love God Jesus is the Answer
January 23, 2026
"Sara has been a very dedicated and supportive agent for me and my family over many years. I have and will continue to recommend her and Custer State Farm to others."
Steve Baldwin
January 22, 2026
"We are always very happy with the service from the staff at Engelbrecht Agency."
Mike Mooney
January 13, 2026
"We have had State Farm insurance since the early 80's. We have used the Custer office since building our home in 2001. Steve and his team have always provided us with great service and been very responsive to question on policy's and claims. We have always been comfortably in the service we have received from them for our home, auto and supplemental health insurance policies. Thanks for the great service."
Drew K
December 17, 2025
"Easy to work with and very nice and personable"
"Appreciate the kind words Drew and have fun with that new "Batmobile"!! "
Linda Fellows
November 18, 2025
"Steve and his staff are responsive to our needs. Would highly recommend."
"Appreciate the recommendation Linda and very much appreciated that you and Gary let me visit your home, as we feel it's important to see the property we're protecting. Thanks for trusting Custer State Farm. "
Tim Gerber
November 13, 2025
"Very friendly and helpful !"
"Great to hear from you Tim, appreciate you trusting my team at Custer State Farm."
Martin Hunt
November 13, 2025
"We had great service from Steve and Sarah"
"Appreciate the kind words Martin and thanks for trusting my team at Custer State Farm. "
Dale Householder
November 12, 2025
"Sara has been a terrific help in coming up with solutions for our insurance needs."
"Thanks for the kind words Dale, Sara has been getting rave reviews for 11+ years now at Custer State Farm! Appreciate you trusting us with your protection. "
John Rambadt
October 22, 2025
"My wife and I took a leap of faith and moved to Custer after 34 years in Arkansas... We knew hardly anyone and had no connections for anything .. They worked on helping us with the new house and cars .. outstanding people!!!! went above and beyond!!! Sara is a huge asset and wonderful Human to work with!!"
"Welcome to Custer! I made my decision to move from Southeast Nebraska to Custer 13 years ago this month and I've never looked back. Sara has been leading my team for all of those 13 years and we're proud to have her. Your kind words got our day off to a great start and appreciate you trusting us at Custer State Farm. "
Jeremy Munsell
October 17, 2025
"The BEST around!"
"Appreciate you trusting our team at Custer State Farm Jeremy! There's insurance and then there's the Team at Custer State Farm. "
Carol Meyer
October 17, 2025
"Get really good service and always there when you need something. Been with the company for over 30 years and been satisfied with the company. Have car insurance and renters insurance."
"Carol you've been with us in South Dakota, Nebraska, and now back in South Dakota! So proud you've trusted us for so long and wishing you the best of luck as you get moved into your new apartment. "
Michelle G
October 16, 2025
"They make everything quick and hassle-free! I have to update my policies often, and the team is always friendly, helpful, and on top of every detail. Great service every time!"
"Hey Michelle, updating your policies is just part of what we promise! We appreciate you and your family trusting us at Custer State Farm."
Rick King
October 9, 2025
"The group here has always been great to deal with, always responsive, very competitive pricing, and take care of all my insurance needs with quality service."
"Thanks for trusting us to protect what's important to you Rick! I'm pretty proud of the team we've put together here at Custer State Farm, and I'll make sure to share your feedback. "
J Watson
September 24, 2025
"I have been with this company almost two years. The staff is quick to respond and very friendly. You can get ahold of a local person during office hours, unlike the last insurance company I had. The folks I have dealt with have always been able to provide answers to questions and have looked out for my best interests"
"What a great message to start our Friday here at Custer State Farm. We know you have a lot of choices when it comes to State Farm agents so being responsive is very important to us! Rapid City, Custer, Chadron, Newcastle..........doesn't matter where your home is we're thankful you trust us at Custer State Farm. "
Ellen Verow
September 20, 2025
"Even moving to Wyoming, I kept Custer State Farm as my agent. Excellent service, great people and no hassles!"
"Hey Ellen, what a great way to start my Monday. Really appreciate the kind words, and we love Wyoming and happy to have licensed agents who understand how to protect what's important in the Cowboy state. "
P Runfola
September 12, 2025
"Sara was very helpful!"
"Hi Pam, thanks for trusting the protection of your SoDak assets with Custer State. Your parents were some of the first clients I met over 12 years ago and it always makes my day to talk to your dad. We're proud to protect a second generation at your family property near Hermosa. "
Heith
September 11, 2025
"I have used this group for over a decade. They are constantly looking out for my best interest. Very responsive. Always willing to walk through processes or fine details I need to consider."
"Hey Heith, hard to believe it's been over a decade since we started protecting you in South Dakota, then continuing that protection as you transitioned to Wyoming. Also been great watching your family blossom! Appreciate the kind words and keep loading up that property with classic cars!"
Dave Rieck
September 9, 2025
"Great communication and fast!"
Dawn Hirt
September 5, 2025
"Caitlyn is always very personable, helpful, professional and answers all of our questions! Very happy switching our auto and rv insurance over to the Engelbrecht agency. Highly recommend."
"Happy Friday Dawn! Really appreciate the kind words, really makes our day! Thanks for trusting the team at Custer State Farm."
Christine Teske
September 3, 2025
"Custer State Farm provides prompt efficient service no matter what we need!! Sara and Steve are great to work with!"
"Hey Christine, so happy to hear you appreciate the work my team does here at Custer State Farm. We love the feedback, makes our day when we can put a smile on your face. "
Susan pang
August 21, 2025
"We appreciate SF. Thank you Caitlin for your prompt replies and smiling customer service. Much appreciated!!!"
"Hi Susan, really appreciate your kind words. Appreciate you trusting our team at Custer State Farm."
Daryl Androli
August 21, 2025
"Sara was excellent in helping us insure our home. Listened to our needs and explained the coverage quoted"
"Daryl, appreciate you trusting the team at Custer State Farm with protecting your home! "
Sheri Webster
August 19, 2025
"Always get great service at the Custer State Farm. Sara works to get things done. She even managed to get my requests accomplished last week while they were moving the office and trying to get the technology up and running! Everyone I’ve worked with is pleasant. Highly recommend."
"Hey Sheri, the kind words are very much appreciated. Appreciate you trusting the team at Custer State Farm. "
Tranda Frieling
August 14, 2025
"Everyone there is very friendly and we have had great service in this office!"
"Thanks for the kind words Tranda! We're moving to our new location at 750 W. Mount Rushmore Road today and your positive feedback helped put a bounce in our step!! Appreciate you trusting the team at Custer State Farm. "
Jackie Robb
July 25, 2025
"Sara was amazing and went above and beyond to answer and meet all of our insurance needs! Highly recommend! Thanks Sara"
"Hey Jackie. Your kind words are a great way to end the week, so glad Sara could answer your questions. Really appreciate your family trusting us at Custer State Farm!"