State Farm® Insurance Agent Steve Engelbrecht
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Barbara Bowers
June 5, 2026
5
out of
5
rating by Barbara Bowers
"We lived in Custer, SD for ten years, and had all of our insurances with Steve Engelbrecht. Both Steve and his staff have been a pleasure to work with. Steve's office crew are professional, knowlegable and always helpful. We received stellar service from them all, and I recommend THIS particular State Farm offices as one of the best we've ever had the pleasure of being associated with. More than 5 stars"
We responded:
"What a great message to start our week Barb! Appreciate trusting our team, and we look forward to many more 5-star years!"
Leah Bordeaux
June 1, 2026
5
out of
5
rating by Leah Bordeaux
"Great customer service have had no issues with services Or getting a hold of someone. Always there to answer my questions or help me if needed and yes, this is the cheapest insurance I have found With the best benefits."
We responded:
"Thanks for the kind words, Leah and glad you found us to be so price competitive. There's insurance, then there's State Farm Insurance.............the team at Custer State Farm is glad we can help cover your vehicle. "
Brandon Emery
May 27, 2026
5
out of
5
rating by Brandon Emery
"Wonderful and prompt service and always ready to answer any questions. Also, a great supporter of our local community and events!"
We responded:
"Brandon, thank you so much for your kind words! Hats off to you for putting an awesome year-round retail experience on Custer's main street! Glad Custer State Farm can protect that commitment!"
David Lubotsky
May 26, 2026
5
out of
5
rating by David Lubotsky
"Caitlin provided superior service - very kind, patient and provided highly qualitative information"
We responded:
"Thank you for the kind words, David. Caitlin has been with State Farm even longer than I have and it shows with her ability to troubleshoot and find resolution. "
Steve Baldwin
May 14, 2026
5
out of
5
rating by Steve Baldwin
"We are always very happy with the service from the staff at Engelbrecht Agency."
We responded:
"Morning Steve, thanks for trusting out team at Custer State Farm."
Jeff-Kaynell Zeman
May 4, 2026
5
out of
5
rating by Jeff-Kaynell Zeman
"Our agents Steve and Odalys are exactly what we need in an insurance advisor. They are knowledgeable, communicative, realistic, plain talking professionals. The best we’ve had in 45 years with SF across 8 states. Highly Recommended."
We responded:
"Jeff and Kaynell, appreciate the kind words, the kind of advice we get to discuss and debate is simply not available via a 1-800 number! Protecting what's important means different things to different people, thank you for being patient and answering our questions so we can understand what's important to you!"
Cindy Van Laecken
April 28, 2026
5
out of
5
rating by Cindy Van Laecken
"We can always count on you for fast service. Thank you."
We responded:
"Morning Cindy, What a great way to start the day..........appreciate your kind words and thank you for trusting my team here at Custer State Farm. "
Carl Whittle
March 23, 2026
5
out of
5
rating by Carl Whittle
"The team at Steve Engelbrecht - State Farm Insurance, always goes above and beyond with services they provide. I highly recommend this insurance agency!"
We responded:
"Hey Carl, appreciate you trusting our team at Custer State Farm, whether it's your properties in Nebraska or your getaway in South Dakota, we've got you covered! Always great to hear from you!!"
Erica Layton
March 19, 2026
5
out of
5
rating by Erica Layton
"State Farm is there for sure for ALL your insurance needs. Knowledgeable, friendly staff!"
We responded:
"Hi Erica, so cool to log on and see kind words such as this! Thanks for trusting our team at Custer State Farm."
Arlan Hofstad
March 16, 2026
5
out of
5
rating by Arlan Hofstad
"Steve has a great personality and is an asset to the community of Custer, SD. State Farm is also a great insurance company and provides great insurance for all sorts of needs. Thank you for your service to people's needs."
We responded:
"Thanks for the kind words Arlan, State Farm is a great insurance company and Custer State Farm is proud to be the face of this company in South Dakota, Wyoming, Nebraska and North Dakota. "
The Country Parson
March 6, 2026
5
out of
5
rating by The Country Parson
"Steve & his staff are Great!"
We responded:
"Appreciate the kind words, we're proud to be the team protecting what is important to you!"
Craig Bobzien
March 1, 2026
5
out of
5
rating by Craig Bobzien
"I have been with State Farm since I was a kid. While I question some of the corporate decisions, I never question the outstanding service provided Steve, Caitlin, Sara, Odalys, and all the staff, if I missed someone. Always return calls, provide advice, and follow up on issues. Top Agent, Top Crew."
We responded:
"I'm humbled by the longevity of State Farm's customers. Craig, you're continued trust in my team makes me very proud! I enjoy our conversations and always seem to learn a thing or two! Thanks for continuing the trust with Custer State Farm. "
Lori M Svoboda
February 18, 2026
5
out of
5
rating by Lori M Svoboda
"The crew at State Farm in Custer was amazing to work with while selling a clients home. They made this claim as seamless as possible. They are quick to respond and made this transaction easy. Sara is always so quick to respond to every email and phone call."
We responded:
"Thanks a million Lori for the kind words and appreciate your confidence in the team at Custer State Farm. The words "insurance" and "easy" don't often get mentioned in the same sentence, Sara's been making that happen since 2014 here in Custer."
I love God Jesus is the Answer
January 23, 2026
5
out of
5
rating by I love God Jesus is the Answer
"Sara has been a very dedicated and supportive agent for me and my family over many years. I have and will continue to recommend her and Custer State Farm to others."
We responded:
"There's no bigger compliment than a recommendation! Thanks for trusting Sara and rest of my team at Custer State Farm. "
Mike Mooney
January 13, 2026
5
out of
5
rating by Mike Mooney
"We have had State Farm insurance since the early 80's. We have used the Custer office since building our home in 2001. Steve and his team have always provided us with great service and been very responsive to question on policy's and claims. We have always been comfortably in the service we have received from them for our home, auto and supplemental health insurance policies. Thanks for the great service."
We responded:
"Thanks for kind response Mike, a lot of folks don't realize that State Farm has awesome supplemental health insurance policies. So glad we could get you handled after the December wind event around Custer. Appreciate you trusting my team at Custer State Farm. "
Drew K
December 17, 2025
5
out of
5
rating by Drew K
"Easy to work with and very nice and personable"
We responded:
"Appreciate the kind words Drew and have fun with that new "Batmobile"!! "
Linda Fellows
November 18, 2025
5
out of
5
rating by Linda Fellows
"Steve and his staff are responsive to our needs. Would highly recommend."
We responded:
"Appreciate the recommendation Linda and very much appreciated that you and Gary let me visit your home, as we feel it's important to see the property we're protecting. Thanks for trusting Custer State Farm. "
Tim Gerber
November 13, 2025
5
out of
5
rating by Tim Gerber
"Very friendly and helpful !"
We responded:
"Great to hear from you Tim, appreciate you trusting my team at Custer State Farm."
Martin Hunt
November 13, 2025
5
out of
5
rating by Martin Hunt
"We had great service from Steve and Sarah"
We responded:
"Appreciate the kind words Martin and thanks for trusting my team at Custer State Farm. "
Dale Householder
November 12, 2025
5
out of
5
rating by Dale Householder
"Sara has been a terrific help in coming up with solutions for our insurance needs."
We responded:
"Thanks for the kind words Dale, Sara has been getting rave reviews for 11+ years now at Custer State Farm! Appreciate you trusting us with your protection. "
John Rambadt
October 22, 2025
5
out of
5
rating by John Rambadt
"My wife and I took a leap of faith and moved to Custer after 34 years in Arkansas... We knew hardly anyone and had no connections for anything .. They worked on helping us with the new house and cars .. outstanding people!!!! went above and beyond!!! Sara is a huge asset and wonderful Human to work with!!"
We responded:
"Welcome to Custer! I made my decision to move from Southeast Nebraska to Custer 13 years ago this month and I've never looked back. Sara has been leading my team for all of those 13 years and we're proud to have her. Your kind words got our day off to a great start and appreciate you trusting us at Custer State Farm. "
Jeremy Munsell
October 17, 2025
5
out of
5
rating by Jeremy Munsell
"The BEST around!"
We responded:
"Appreciate you trusting our team at Custer State Farm Jeremy! There's insurance and then there's the Team at Custer State Farm. "
Carol Meyer
October 17, 2025
5
out of
5
rating by Carol Meyer
"Get really good service and always there when you need something. Been with the company for over 30 years and been satisfied with the company. Have car insurance and renters insurance."
We responded:
"Carol you've been with us in South Dakota, Nebraska, and now back in South Dakota! So proud you've trusted us for so long and wishing you the best of luck as you get moved into your new apartment. "
Michelle G
October 16, 2025
5
out of
5
rating by Michelle G
"They make everything quick and hassle-free! I have to update my policies often, and the team is always friendly, helpful, and on top of every detail. Great service every time!"
We responded:
"Hey Michelle, updating your policies is just part of what we promise! We appreciate you and your family trusting us at Custer State Farm."
Rick King
October 9, 2025
5
out of
5
rating by Rick King
"The group here has always been great to deal with, always responsive, very competitive pricing, and take care of all my insurance needs with quality service."
We responded:
"Thanks for trusting us to protect what's important to you Rick! I'm pretty proud of the team we've put together here at Custer State Farm, and I'll make sure to share your feedback. "