State Farm® Insurance Agent Steve Engelbrecht

"Sarah was so very helpful. We were under a time constraint and talked with her on a Friday afternoon and by Monday, she had done research and had a policy ready for us (at a much better rate than we had with another company)!! Great service!!"

"While traveling through South Dakota, we ended up needing a document notarized asap, and although Steve Engelbrecht was not our State Farm Agent, we we treated as if we were his client. Sara was especially kind, helpful and professional, in assisting us. She should be used as a role model for all State Farm Agencies! The whole experience was a breath of fresh air! Thank You so Much!"

"Sara was always helpful and available for all of our questions and concerns. Very professional and knowledgeable."

"Polite staff, absent agent and horrible company. I had State Farm for 50 years and the company has slowly gotten worse. Now I just feel stupid for not switching companies sooner."

"Explaining policies, rates and math could do some work."

"We highly recommend State Farm Insurance in Custer SD! Sarah has helped us several times and is always professional and knows her stuff. Steve E is one of the nicest guys! They all are wonderful."

"Best Insurance Agents EVER! We’ve been with Steve and “family” over 5 years now and they’ve been nothing but fabulous! Always helpful, courteous, professional, knowledgeable, and patient! Thanks Sarah for all your help, always!"

"Great staff & Agent!"

"We work with Steve, Caitlin, and Sara on a regular basis and they are awesome! Highly recommended!"

"Professional, knowledgeable and caring team. Trust them with your insurance needs."

"1 star is for the friendly young women in front; waiting 7+ weeks for refund, "check's in the mail" and "I can't do anything" are responses from Steven, my experience has been a total lack of customer service and integrity, a poor representation of the community of Custer...update!! still waiting for a complete refund after 10 weeks of disgusting customer service and what seems to be fraudulent promises of "being a good neighbor" theory of State Farm, this agency should be shut down by State Farm."

"Excellent service and highly recommended."

"Wonderful customer service"

"Great agent! Helpful and courteous"

"After my vehicle was a total loss they continued to charge me while they dragged out the process. Received a low settlement that didn't cover my loss, then received a bill for the 3 months of coverage while I was without a vehicle."

"Working with Steve and his staff is like having time with your best friends!! Steve is always checking to make sure we have the right coverage at the very best price. I not only have my personal coverage with him but also the coverage for the nonprofit that I am the Executive Director of. I have lived in many places and have had many agents over the years but I have never had this kind of customer service from anyone but Steve and his crew in Custer!!"