
State Farm® Insurance Agent Steve Engelbrecht
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
norman brooks brooks
May 3, 2025
"Great team , as always efficient and responsive"
Kathy Leonardi
May 1, 2025
"Three years ago we moved from Custer, SD to Cody, WY. When we found out that Steve & his staff could continue to represent us in our move, we were thrilled! It has been an easy transition. Everyone at Englebrect’s State Farm Insurance has been prompt, knowledgeable & thoughtful in all our phone conversations or any questions we may have. We can’t say enough about their outstanding and personable service. Thank you! Steve & Kathy Leonardi"
"Hated to see you leave SODAK Kathy, but so happy we can serve you in Wyoming! We're growing in Wyoming, insuring folks in Buffalo, Torrington, Gillette, Casper, Newcastle and Sundance to name a few. Thanks for trusting our team at Custer State Farm."
Randy
April 29, 2025
"The staff is friendly and knowledgeable. Quick response with requested information."
"Hey Randy, appreciate you taking time to weigh our recommendations and act appropriately. I always leave the situation feeling like we've teamed up to make a good decision!"
Lisa Brown
April 23, 2025
"Sara and the rest of the team at State Farm Insurance in Custer have been stellar to work with. We have had a lot of rearrangements as our insurance needs have changed over time. They have patiently walked with us through those changes with kindness and grace for our lack of knowledge. We are grateful for their expertise and service!"
"Just read your review Lisa, and so glad we can protect what's important to you. Keeping up with your changes is part of our job description at Custer State Farm."
jl workman
April 16, 2025
"Prompt, professional & very helpful! Thank you Caitlin & Steve"
"Hey Jeff, glad to work and get reacquainted with an old friend from Nebraska. Appreciate you trusting us as your son starts his own insurance with State Farm. "
Daryl Johnson
April 8, 2025
"Sarah Barrick did my home ,and auto policy with State Farm in Custer SD. She was very good at her job , and saved me a bundle of money .."
"Insurance is a big part of a household's monthly budget Daryl; happy we could make your insurance a smaller part of your budget! Appreciate you trusting Sara and the rest of our team here at Custer State Farm. "
Jim Dowd
April 8, 2025
"Caitlin and the entire Custer staff have always been courteous, prompt, and have made doing business with them pretty darn easy."
"We try really hard to keep insurance darn easy Jim! Thanks for the kind words and appreciate you trusting us at Custer State Farm."
Debi Cameron
April 7, 2025
"Steve and his staff are always so helpful and responsive, I wouldn't trust my insurance needs to anyone else. Great agent!!"
"Appreciate the kind words Deb, and we're proud to have you as a customer. Appreciate you trusting our team at Custer State Farm. "
Vince Bianco
April 3, 2025
"Steve and his staff have been very helpful to us. We have our primary residence in South Dakota homeowners policy with his office, our truck, and more. Always attentive, proactive, and looking out for our best interest. Very happy with the policies and service"
"Hey Vince, really appreciate the kind words and the fact you trust my team at Custer State Farm. Maybe this is the summer we finally get in a round of golf!"
James Hruska
April 1, 2025
"Our cabin in the black hills, and two other properties, along with a vehicle are all insure through this agency. Our premiums are very competive and the service is exceptional. Responses are prompt and friendly, which is getting harder to fine these days. I highly recommend working with Steve and his support staff in providing insurance for your piece of mind. jim hruska"
"Hey Jim, thanks for the kind words! You've got a little slice of heaven up here in the Black Hills and Custer State Farm is proud to protect it. Appreciate you trusting our team. "
Darcy Heuer
March 26, 2025
"Excellent help from a great staff. Always just a phone call away. State Farm has been a life saver for me."
"Appreciate you trusting our team at Custer State Farm, really appreciate the kind words. "
Fawn Hill
March 20, 2025
"Amazing service, amazing employees, they actually explain everything to you so you don’t pay for what you don’t need, no pressure to make a decision. They listen to your needs. Super pleasant to deal with, either on phone or by email."
"Thanks Fawn, we really appreciate the fact that you're super easy to deal with as well! Thank you for trusting out team at Custer State Farm! If you have any friends that aren't happy with how their insurance is being handled, please send them our way. Steve "
Mr60Razorback
February 24, 2025
"Sarah was so very helpful. We were under a time constraint and talked with her on a Friday afternoon and by Monday, she had done research and had a policy ready for us (at a much better rate than we had with another company)!! Great service!!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Gary Goolsby
August 17, 2024
"While traveling through South Dakota, we ended up needing a document notarized asap, and although Steve Engelbrecht was not our State Farm Agent, we we treated as if we were his client. Sara was especially kind, helpful and professional, in assisting us. She should be used as a role model for all State Farm Agencies! The whole experience was a breath of fresh air! Thank You so Much!"
Darla Klinger
July 24, 2024
"Sara was always helpful and available for all of our questions and concerns. Very professional and knowledgeable."
Mary Swanson
June 29, 2024
"Polite staff, absent agent and horrible company. I had State Farm for 50 years and the company has slowly gotten worse. Now I just feel stupid for not switching companies sooner."
Jerry Brei
April 18, 2024
"Explaining policies, rates and math could do some work."
Bonnie Thompson
February 16, 2024
"We highly recommend State Farm Insurance in Custer SD! Sarah has helped us several times and is always professional and knows her stuff. Steve E is one of the nicest guys! They all are wonderful."
Keriann Harkness
December 15, 2023
"Best Insurance Agents EVER! We’ve been with Steve and “family” over 5 years now and they’ve been nothing but fabulous! Always helpful, courteous, professional, knowledgeable, and patient! Thanks Sarah for all your help, always!"
Cari Hill
September 27, 2023
"Great staff & Agent!"
Colton Jinks
August 3, 2023
"We work with Steve, Caitlin, and Sara on a regular basis and they are awesome! Highly recommended!"
Cynthia Graham
July 21, 2023
"Professional, knowledgeable and caring team. Trust them with your insurance needs."
T M
April 21, 2022
"1 star is for the friendly young women in front; waiting 7+ weeks for refund, "check's in the mail" and "I can't do anything" are responses from Steven, my experience has been a total lack of customer service and integrity, a poor representation of the community of Custer...update!! still waiting for a complete refund after 10 weeks of disgusting customer service and what seems to be fraudulent promises of "being a good neighbor" theory of State Farm, this agency should be shut down by State Farm."
Craig Grunenfelder (Craigg)
May 27, 2021
"Excellent service and highly recommended."
Leeann
April 23, 2021
"Wonderful customer service"